Knowledge base

Gifting & Payments (6)

Help with Creatorflow, Gift Cards, and payments.

Creatorflow - Cash Gifts (16)

Creatorflow is the new name for Coinflow
Creatorflow (replacing Coinflow) Explained
How do I withdraw to a crypto wallet?

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Gift Card Gifts (6)

How do I receive a gift via a gift card?
Can I use my gift card in-store as well?
Can I get a refund on a purchased gift card?

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Visa & Mastercard eGift Cards (5)

Where can I use Visa or Mastercard eGift Cards?
How will I receive my Visa or Mastercard eGift Card?
Can I withdraw cash from my Visa or Mastercard eGift Card?

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Partner Store Gifts (7)

Are any of my details like my shipping address shared with my Gifter?
The store has offered to give me a refund, who has my money, YouPay or the store?
How do I receive a gift directly from a partner store?

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Stripe Connect [Unavailable] (1)

YouPay Is Phasing Out Support for Stripe Connect

General Gifting & Payments (9)

What will a purchase display as on my credit card or bank statement?
How am I protected against chargebacks?
How do I receive gifts?

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Accounts (5)

How to setup and use YouPay.

General Rules & Info (11)

What If I have a question that’s not answered here?
What if I want a refund?
Can I message my gifter?

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Verification Badges & ID Checks (6)

What does “Verified” mean and how do I get Verified?
How do I get a verified blue checkmark on my profile?
What age do you have to be to use YouPay?

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Gifting Fees (3)

Am I liable for taxes, state, federal or other government charges or any other fees?
What fees does YouPay charge?
How much of the gift value do I receive?

Privacy & Security (6)

What should I do if I discover inappropriate or potentially illegal material or photos on a YouPay wishlist or gift?
How does YouPay protect my privacy / anonymity?
Is YouPay secure?

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Account (6)

How do I change my profile name?
Password reset link never arrives
How to access Creatorflow payment reports for tax purposes

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YouPay PWA iPhone & Android App (1)

How to get push notifications appearing on your phone or desktop.

App Installation (2)

YouPay iOS & Android PWA App - How to install for iPhone & Android
iPhone and Android App Troubleshooting

Wishlists (1)

This category contains articles about YouPay wishlists

Wishlists (4)

What items are prohibited on my wishlist(s)?
Who can I send a YouPay wishlist link to?
Throne wishlist import - how to import your gifts from throne.com

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YouPay Discord (2)

Discover the YouPay Discord community and view guides on the YouPay Discord Bot to enable seamless and secure gifting.

YouPay Discord Community (1)

How do I join the Discord Community?

YouPay Discord Bot (4)

How do I install the YouPay Discord Bot?
How do I use the YouPay Discord Bot?
What is the YouPay Discord Bot?

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