If you're having trouble receiving your password reset email from YouPay, try the following steps:
Basic Troubleshooting:
Check your spam or junk folder — It might have been filtered by mistake.
Search your inbox for any emails from YouPay
Gmail users: Check your Promotions or Updates tabs.
Make sure you entered the correct email address linked to your YouPay account.
Once you find a YouPay email, add the contact to your contact list or safe sender list to avoid future issues.
Wait a few minutes and try sending the password reset request again.
Still not receiving it?
If none of the above works, contact our support team and provide the email address linked to your account so we can assist you further.
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