YouPay will be processing payments and payouts as expected
Please be advised that payments and payouts will continue to be processed as normal throughout the holiday period. Given this is the season of giving, we may see an increase in traffic and volume, therefore processing times could be longer than usual. Please be mindful of processing times around bank holidays this season.
During this time, our Support team will prioritise tickets related to payments and payouts to minimise any potential disruption.
We appreciate your understanding and patience over the holiday period.
Bank delays during holiday period
Please also note that standard bank processing delays may apply over bank holidays. While YouPay will submit payouts as expected, receiving banks may not process or settle funds until the next business day. As a result, some payouts may take longer than usual to appear in your account during bank holiday periods.
Reduced daily bank withdrawal limits
To help reduce issues during the holiday period, daily withdrawal limits may occassionally be applied.
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