Why Is My Gift or Payment “Under Review” and How Long Will It Take?

Modified on Tue, 8 Jul at 2:15 AM

Why Is My Order “Under Review”? 

Some orders are flagged for additional review to ensure payment safety and prevent fraud. This is a normal part of our verification process.


How long does it take? 

Most orders are reviewed and approved within a few minutes, but in some cases, it can take up to 24 hours or more.


What can I do? 

No action is usually required. However, if we need more details, we’ll reach out to you directly.


What if it’s been more than 24 hours?

If your order is still under review after 24 hours, please contact our support team for assistance.

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