How to Change Your YouPay Email Address

If you accidentally created your account using the wrong email address, you can update it directly as long as your Creatorflow wallet is empty.

If Your Creatorflow Wallet Is Empty

If your wallet has no funds, the system will allow you to change your email address. Simply update your email address through your account settings.

If You Need Assistance

If you're unable to update your email address or your wallet contains funds, please submit a support ticket through YouPay Support.

Please provide the following information:

• Incorrect email address — The email currently associated with your account
• Correct email address — The email address you would like to use
• Registered full name
• Registered phone number

Once we receive these details, our support team will review your request and assist you with updating your email address as soon as possible.

Important:

For security purposes, please make sure the information you provide matches the details registered on your account. Additional verification may be required before we can make changes to an account containing funds.