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YouPay Support Center

YouPay for Shopify

YouPay for Shopify

Integration and support articles for brands offering YouPay on Shopify.

1. Application

1.1. Register your Shopify store for YouPay 👋

2. Installation

2.1. How to install YouPay 👨‍💻

2.2. How do I activate Automated Billing through Shopify? 🏦

2.3. Where does YouPay appear on my online store and why? 🛍

3. Integration

3.1. Integrating with Shopify Themes 🕰️

3.1.1. Integrating with Shopify (Using HTML code - Technical Documentation) 💻

3.2. Enabling Gift Card Components 🎁

3.3. Adding a 'How to Use YouPay' information page 📄

3.4. Adding your Logo for YouPay 👈

3.5. Let's go live with YouPay 🚀

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4. Launch

4.1. How do I activate/launch YouPay at my store? 🚀

4.2. You've gone live with YouPay - now, let's create a test cart! 👨‍💻

4.3. How do I announce my new integration with YouPay? 📣

5. Promotional & Marketing Support

5.1. What is the YouPay Merchant Playbook? 📖

5.2. How do I engage my VIP customers to start using YouPay? 🌟

5.3. How do I run a Paid Cart competition? 🏆

5.4. How do I create a Coupon Code to promote YouPay to my customers? 🤔

5.5. How do I activate a 'Gift With Purchase' promotion in my store for YouPay? 🎁

5.6. What are the YouPay Merchant Resources? 📚

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6. Account Management & Technical Support

6.1. How do I fulfill a YouPay order once it's been paid for? 📦

6.2. How are refunds and exchanges handled on YouPay orders? 💵

6.3. Setting up an 'Age Verification' Pop-up modal (Confirming aged 18+ Shoppers & Payers) 🙅

6.4. How do I change my Currency? 🪙

6.5. How do I review my YouPay sales? 💸

6.6. What is the YouPay Merchant Dashboard? 📊

6.7. How do I add the option for 'Click & Collect' for my YouPay customers? 📦

6.8. What happens if items are out of stock? 🙅‍♂️

6.9. How do I refund through YouPay? 🤝

6.10. How do I uninstall YouPay from my Shopify store? 👨‍🔧

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7. Payments & Billing

7.1. What are the fees associated with YouPay? 🧐

7.2. How do I get paid through YouPay? 💰

7.3. How does YouPay bill me? 🧾

7.4. What does YouPay do about fraudulent payment processing? 🚫

8. Frequently Asked Questions

8.1. What are some of the most Frequently Asked Questions for Merchants new to YouPay? 💡