8.1. What are some of the most Frequently Asked Questions for Merchants new to YouPay? 💡

Some general inquiries, our answers, and the best ways to handle them.

Launch Marketing
  • How do I launch YouPay with the Merchant Playbook? Read here.

Order Fulfillment

  • How do I fulfill a customer's YouPay order? Read here.
  • What happens if an item is out of stock? Read here.

Refunds & Exchanges

  • How are refunds and exchanges handled on YouPay? Read here.
  • How do I refund a Payer? Read here.

Sales, Payments & Billing

  • What does YouPay do about fraudulent payments? Read here.
  • How do I review my YouPay Sales? Read here.
  • How do I get paid through YouPay? Read here.

YouPay Merchant Dashboard

  • What is the YouPay Merchant Dashboard? Read here.

Have your own FAQ or inquiry you'd like to ask (and for us to answer)? 

Contact our team at support@youpay.co for further support and information.